What is the difference between a furnace/ac service call and a furnace/ac maintenance call?

We get many calls from homeowners who aren’t quite sure if they are in need of a service or maintenance call; so what’s the difference?

Service Calls

A service call is needed when your furnace or air conditioner isn’t working properly. The service call allows a licensed HVAC technician to come out to your home, and correctly diagnose what is causing your heating and cooling equipment to not work properly. You’ll then be able to have the furnace repair, or air conditioner repair done so that your home returns to your desired temperature.

Maintenance Calls

A maintenance call is performed on a fully operational furnace or air conditioner. This type of call is used to prevent future service calls and keep your equipment working at peak performance.